SERVICE INQUIRY

Submit your inquiry below. All legal data is managed under strict confidentiality.

Princess Enterprise, LLC ^SM All rights reserved.

REMOTE ONLINE NOTARIZATION (RON)

How does the remote process work?
You will meet with a notary via a secure online platform. You will sign your documents electronically, and we will apply a digital seal after verifying your identity in real-time.

What are the ID requirements?
You must provide a valid government-issued photo ID. The system will perform a forensic analysis of the ID and ask a series of identity-verification questions - Knowledge-Based Authentication (KBA).

Is RON legally recognized?
Yes, Remote Online Notarization is legally recognized in Illinois and carries the same legal weight as a traditional paper-based notarization.

Cancellation Policy:
Documents must be uploaded within 2 hours of booking or the slot will be cancelled. We maintain a zero-tolerance policy for identity discrepancies. Knowledge-Based Authentication (KBA) failure, Improper identification or lack of preparedness results in automatic session forfeiture.

IN PERSON ELECTRONIC NOTARIZATION (IPEN)

Do we still meet in person?
Yes. IPEN requires the physical presence of both the signer and the notary, but the "paperwork" is handled entirely on a tablet or computer.

What are the benefits of IPEN?
It eliminates the need for scanning paper documents after the meeting. The notarized electronic file is generated instantly and can be emailed or vaulted immediately.

Do I need to bring my own device?
No, we provide the secure platform and device required to execute the electronic signatures and digital seal.

Cancellation Policy:
Documents must be uploaded within 2 hours of booking or the slot will be cancelled. We maintain a zero-tolerance policy for identity discrepancies. Improper identification or lack of preparedness results in automatic session forfeiture.

TRADITIONAL NOTARIZATION (In Person)

Where does the notarization take place?
We offer stationary or mobile options depending on your needs. We meet at a designated location to verify your identity and witness your signature in person.

Can I sign the document before we meet?
No. To maintain legal integrity, all documents must be signed in the physical presence of the notary.

What if my document requires witnesses?
Please notify us in advance. We can assist in ensuring the proper number of disinterested witnesses are present to meet legal requirements.

Cancellation Policy:
Documents must be uploaded within 2 hours of booking or the slot will be cancelled. We maintain a zero-tolerance policy for identity discrepancies. Improper identification or lack of preparedness results in automatic session forfeiture.

• Back to FAQ Menu

COPY CERTIFICATION BY CUSTODIAN

What is a "Document Custodian"?
The custodian is the person in possession of the original document who can swear to its authenticity.

Can you certify a birth certificate or marriage license?
No. In Illinois, notaries cannot certify copies of "recordable" public documents (birth, death, or marriage certificates). These must be obtained directly from the vital records office.

What documents can be certified this way?
Common documents include diplomas, passports, and private contracts, where the custodian signs an affidavit stating the copy is accurate.

Cancellation Policy:
Documents must be uploaded within 2 hours of booking or the slot will be cancelled. We maintain a zero-tolerance policy for identity discrepancies. Knowledge-Based Authentication (KBA) failure, Improper identification or lack of preparedness results in automatic session forfeiture.

• Back to FAQ Menu

ELECTRONIC LOAN CLOSING

What is a Digital Loan Closing?
It is the remote execution of your mortgage or loan documents using secure audio-visual technology and encrypted electronic signatures, fully compliant with Illinois and federal standards.

What technology do I need?
A laptop or tablet with a functional camera, microphone, and a stable internet connection. You must be in a private, well-lit environment to maintain the integrity of the session.

How do I verify my identity?
We use multi-layered authentication, including Knowledge-Based Authentication (KBA) and credential analysis. Ensure your ID is valid and your signal is clear.

Is this legal for all loan types?
Most modern lenders accept digital closings (e-Closings), but you should confirm with your lender that they support "Full Remote Online Notarization (RON)" or "Hybrid" execution before booking.

Cancellation Policy:
Documents must be uploaded within 2 hours of booking or the slot will be cancelled. We maintain a zero-tolerance policy for identity discrepancies. Knowledge-Based Authentication (KBA) failure, Improper identification or lack of preparedness results in automatic session forfeiture.

• Back to FAQ Menu

ELECTRONIC ESTATE PLANNING & WILLS

Can a Will be notarized online in Illinois?
Yes. Under current legal frameworks, we can witness and notarize estate documents remotely, provided all statutory requirements for absolute witnessing and identity verification are met.

Do I need witnesses for my Will?
Most estate documents require two disinterested witnesses. We can coordinate this within the digital session to ensure your document meets the full legal requirements.

How is the "Original" document stored?
The digitally signed and sealed PDF acts as the legal original. We recommend storing this in a secure digital vault and providing access to your designated successors.

What happens if I fail the identity check?
To protect your legacy, we maintain a zero-tolerance policy for identity discrepancies. Failure to meet the Knowledge-Based Authentication (KBA) or Identification requirements results in immediate session forfeiture.

Cancellation Policy:
Documents must be uploaded within 2 hours of booking or the slot will be cancelled. We maintain a zero-tolerance policy for identity discrepancies. Knowledge-Based Authentication (KBA) failure, Improper identification or lack of preparedness results in automatic session forfeiture.

• Back to FAQ Menu

PRINCESS ENTERPRISE IS NOT AN ATTORNEY LICENSED TO PRACTICE LAW AND MAY NOT GIVE LEGAL ADVICE OR ACCEPT FEES FOR LEGAL ADVICE. WE ARE NOT ACCREDITED TO REPRESENT YOU BEFORE THE UNITED STATES IMMIGRATION AND NATURALIZATION SERVICE OR THE IMMIGRATION BOARD OF APPEALS.

• TERMS & CONDITIONS

• TRAVEL & MOBILE SERVICES

• DIGITAL SERVICES

• PRIVACY & VAULTING

General Terms of Service

Section A: Payment & RetainersInitial Retainers:
All administrative audit fees, session fees, and coordination retainers are non-refundable as they cover platform costs and the pre-session document audit.Invoicing:
Services are billed via Square and must be paid in full to activate the service bridge or receive secure a live session link.Logistics:
Physical shipping, courier services, and hard-copy requests will incur separate fees via a secondary invoice.

Section B: Travel & In-Person ConductTravel & Mobile:
In-person sessions are subject to a convenience fee based on location and time, which must be paid as a retainer prior to dispatch.ID Audit:
A valid, government-issued photo ID is required for all sessions. Failure to produce this results in immediate cancellation and forfeiture of the travel fee.

Section C: Cancellation & ForfeitureThe 2-Hour Rule:
Documents must be uploaded for audit at least 2 hours prior to the session, or the slot will be cancelled/purged.Threshold Failure:
Failure to pass Identity Proofing (IDP) or Knowledge-Based Authentication (KBA) results in automatic session forfeiture.

Section D: Service SpecificsEstate Planning:
All participants (signer and witnesses) must be physically located within Illinois during the session.Copy Certification:
We cannot certify vital records (birth, death, marriage) or publicly recordable documents.Apostille:
We manage administrative preparation and submission but are not liable for delays within federal agencies or shipping carriers.

Limitation of LiabilityPrincess Enterprise is not liable for outcomes resulting from client-provided data or third-party agency processing timelines. We provide the seal; we do not govern the destination.

Intellectual PropertyAll digital assets, proprietary protocols, and the Princess EnterprIse ^SM brand are the exclusive property of Princess Enterprise. Unauthorized use is a breach of sovereign protocol.

• Back to Legal

Travel & Mobile Policy

Travel & Mobile Terms:
All mobile and in-person executions require physical documents or a compatible digital device ready at the time of the appoinment.

Convenience Fee:
This session is subject to a travel and convenience fee based on your location and the time of service, which must be paid as a retainer prior to dispatch.

Physical Identification Audit:
We maintain a zero-tolerance policy for identity discrepancies. The Notary will perform a physical ID audit upon arrival. Failure to produce a valid, government-issued photo ID results in session forfeiture and loss of the travel fee.

• Back to Legal

Digital Policy

The 2-Hour Window:
Documents must be uploaded to the secure vault within 2 hours of booking or the slot will be purged to protect the schedule.

Identity Thresholds:
Successful Identity Proofing (IDP) and Knowledge-Based Authentication (KBA) are legal requirements. Failure to meet these thresholds results in automatic session forfeiture.

Illinois Residency:
Per the Illinois Electronic Wills and Remote Witnesses Act, all participants for estate executions must be physically located within Illinois during the live session.

• Back to Legal

Privacy & Vaulting Policy

Section A: Data Collection & AuditingThe Vault:
All document previews, ID scans, and loan packages are uploaded to a secure digital hub for a pre-execution audit.Purpose of Use:
Data is used strictly for identity verification, document preparation, and federal/state compliance.

Section B: Biometric Data (Fingerprinting)Biometric Capture:
Fingerprint data and identity paperwork are handled in accordance with federal standards for FBI background checks.Accuracy:
While we aim for a zero-rejection signal, the final determination of capture quality is made by the federal vault.

Section C: Recording & Retention:Video Disclosure:
Per the Illinois Electronic Wills and Remote Witnesses Act, remote sessions for estate planning are recorded and preserved for a minimum of 3 years.Purge Policy:
All other client documents are retained only as long as necessary to complete the service or meet statutory requirements before being purged.